Pluto Partners is the data controller of your personal data.
Pluto Partners is committed to protecting and respecting your privacy and will comply with all applicable data protection laws in all our dealings with your personal data. As data controllers, we want you to feel both informed and empowered when it comes to the handling and usage of your personal information. In this privacy statement, we explain how and why we collect and use personal data, which is information relating to an identified or identifiable living person. We will only use your personal information lawfully in accordance with the General Data Protection Regulation 2018 (‘GDPR’).
We process personal data for a variety of reasons, with each means of collection, lawful basis of processing, use, disclosure, and retention periods set out on a situational basis. When you visit our site, we collect anonymous data from our cookies. This means we can see number of users, page views and visits within a selected timeframe, but we cannot link this information back to you as an individual.
When you sign up to receive content or downloads from us you are actively opting in to receiving marketing communications from us. You can unsubscribe or opt-out from our emails at any time. Every email we send you will have an ‘unsubscribe’ link in it.
If you download any of our free content or buy anything from us we securely store personal data such as you name, address and contact details. We may also share this information with our third-party delivery partners so that we can get your goods delivered to you. We only share your financial data with our trusted third-party payment provider when it is required to fulfil your order. We do not store any of your card details on our system, so your financial information and data is fully secure.
We may collect and process the following data about you:
In addition, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to prevent fraudulent access to our member-only areas.
There are a couple of ways that we collect your information. Depending on how you use our site and what for, we collect your information using the following methods:
This includes when you sign up to download or receive something from us, sign up to one of our competitions say, or sell or buy a practice or other service with us.
Typical of many websites, when you visit our website certain information automatically gets created and recorded by IT systems necessary to operate the site. This can be broken down into:
We process personal information for certain legitimate business purposes, which include some or all of the following:
Whenever we process data we will ensure that we always keep your personal data rights in high regard and take full account of these rights.
When contacting you for the above purposes we may do so by phone, post, email or other electronic means, unless you tell us otherwise.
None of your personal details will ever be passed to any third parties or shared with companies or people outside of Pluto Partners and our associated businesses.
Under the applicable data protection laws (GDPR) we need a lawful basis to collect and use your personal data. The law allows for six lawful bases to process people’s personal data, and one of them allows personal data to be legally collected and used if it is necessary for a legitimate interest of the organisation – as long as it is fair and balanced and does not unduly impact the rights of individuals.
We have assessed our business interests in carrying out marketing activities and we have carefully considered the impact the collection and use of personal data could potentially have on individuals’ rights.
Our databases contain primarily business data, which is used to help, and promote to, businesses in the UK and such activities are unlikely to affect the fundamental rights and freedoms of individuals concerned. We have therefore concluded that the most appropriate lawful ground for the processing of your personal data is our legitimate interests.
In the event you request any goods and/or services from us, we will rely on our contractual relationship to process your personal data to provide such goods and/or services to you. In certain circumstances we may also rely on a specific consent provided by you for the processing of your personal data.
You have the right to object to this processing if you wish and if you do so we will remove your data from all our systems and cease all communication with you. If you wish to make that happen just send an email to: firstname.lastname@example.org
We share your personal information externally with our core service providers when required for our business to function. This includes any third-party payment providers who carry out transactions and fraud protection.
Although this website only aims to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this site.
Pluto Partners cannot and does not guarantee or verify the contents of any externally linked website. You therefore click on external links at your own risk and Pluto Partners cannot be held liable for any damages or implications caused by visiting any external links on this Site.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. Pluto Partners will never ask for personal or sensitive information through social media platforms and we encourage users wishing to discuss sensitive details to contact us through our primary communication channels i.e. telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
We will only retain your personal data for as long as we believe it is up-to- date. We verify our data periodically and if we learn that you are no longer involved with a business that is in our database, we will remove your data from our records. If you want us to remove your data from our records, then we will do so. All you have to do is ask. You can do so by sending an email to: email@example.com
The data that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom and the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that any personal data transferred outside the UK or the EEA is treated securely and in accordance with the applicable data protection laws. We will store all information about you on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent any unauthorised access.
You have the right to:
If you wish to talk to us about any of the above, please drop us an email at firstname.lastname@example.org
If you have any concerns or complaints about our activities, you can contact us on email@example.com or you can call 0800 086 2315 during normal office hours. Under no circumstance do we sell your information or personal data to third parties.
If you believe the data we hold for you to be incorrect or you wish to no longer be on our records, you can request a rectification or use your right to be forgotten, whereby we will remove your information. Just email us at firstname.lastname@example.org.
You can restrict the information we gather about you by either opting out of cookies or unsubscribing from our mailing list. However please note, opting out or blocking cookies will not mean you’ll completely stop seeing adverts from us, but rather, they will be less specific to your interests.
As a data subject, you have the right to lodge a complaint with a supervisory authority if the you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority in which the complaint has been lodged will inform you on the progress and the outcome of your complaint.
Under the GDPR, you are able to request from us what information we hold about you on our system. If requested, this will be provided to you in an easily understandable format within 21 days.
The main purposes of the cookies we use are:
You can refuse to accept all or some cookies by modifying your settings within your browser – for help on how to do this visit www.aboutcookies.org.uk You may also delete all cookies on your browser – click help on your browser or visit www.aboutcookies.org.uk Please remember that if you block the session cookies you may be unable to access certain parts of our websites.
To help us maintain a high level of customer service when you call our offices your call may be monitored and recorded.
Have a question? You can get in touch with us by sending an email to email@example.com or you can call 0800 086 2315